NWRS Advance Exchange Program

The NWRS Advance Exchange Program is your fastest service option. Simply order a repaired part from our inventory and have it the next business day. After installation, return your non-functional part from the machine as your replacement core. This is the business model by which most of our customers now do business with NWRS.

You can request an Advance Exchange by:

All requests received by 5:00 pm CST, that can be filled, will be processed and shipped the same day. If the part at NWRS is repaired and ready to go, we can accommodate orders up to 6:00 pm Central Time. Availability is based on a first come first serve basis. So, the earlier you request a part the better the chance we will have stock available.

Our online repair catalog has flat-rate prices established for each OEM part number. The repair price is designated for items that are sent to our facility for repair and return. The exchange price indicates the fee for ordering a part from our facility as an Advance Exchange order. Please login to our website for up to date pricing or call our customer service department at 866.655.8676.

Each Advance Exchange part comes with a pre-paid UPS return shipping label and NWRS return repair tag that will be found in the box with your repaired part. Please keep copies of the return tracking numbers for you shipping records. Simply package your defective part in the box it came in and use the prepaid shipping label to return the Advance Exchange core to NWRS.

Advance Exchange Return Guidelines: